Provides two replacement units for a small additional charge in one year for accidents, such as water damage or collision, letting you fly with peace of mind.
FOR DJI CARE REFRESH (PHANTOM 4 ADVANCED), THE FIRST TIME REPLACEMENT FEE IS NZD $499, THE SECOND TIME REPLACEMENT FEE IS NZD $599.
DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:
1) Brand new and un-activated product
2) Aircraft or gimbal activated within the last 48 hours.
3) Handheld device activated within the last 30 days.
* If your craft has been activated for over 48 hours you can follow this instructional video at the bottom of this page to verify your craft is in good working order and still eligible for Care Refresh.
Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If you have a DJI Care Refresh activation card, click here to bind it to your aircraft.
WATER DAMAGE COVERAGE
We'll replace your aircraft if an accident occurs, even if it's damaged by water
TWO REPLACEMENTS, TOTAL PEACE OF MIND
For an additional charge, DJI Care Refresh offers up to two replacement units within one year and covers accidents such as water damage, crashes and collisions. These replacements will be in new or equivalent to new in performance and reliability.
For DJI Care Refresh (Phantom 4 Advanced), the first time replacement fee is NZD $499, the second time replacement fee is NZD $599.
DJI Care Refresh and the corresponding product must be purchased from New Zealand. DJI Care Refresh only supports aircraft purchased from official or authorised channels.
If you want to purchase DJI Care Refresh for your aircraft that has been activated for over 48 hours, you can submit a DJI Care Refresh video verification. To accomplish the video verification, please follow the guide below and visit DJI Care Customer Upload portal.